Who We Are
We are your service department
We have spent our careers developing and deploying technical service solutions.
We are a team of highly skilled Field Service Technicians and experienced leadership, strategically located from Coast To Coast, Canada.
We provide on-site services, including break/fix, proactive maintenance, IMAC ( Installation, moves, adds, and changes), smart hands, and asset inventory services.
We provide services to industry-leading technology companies…we are THEIR Field Service Organization in… Our business philosophy is PROTECT THE BRAND, and everything we do…EVERYTHING…is about protecting and enhancing our clients’ reputation by providing outstanding on-site technical services.
Our Mission
To provide a level of services that promotes the future sales of our clients’ products and services.
Our Vision
We strive everyday be the most highly regarded Services company serving Canada by providing exceptional service.
Our Team

Rick Gray
General Manager
Rick’s entire multi-decade career has been spent in the technology services industry. He has worked for leading technology OEM’s in their service organization, or has worked for leading Technology Services companies, supporting OEM’s. PROTECT THE BRAND, is Rick’s personal rallying cry. “Our clients’ brands and reputations are possibly their most valuable assets. Our company recognizes this and provides a level of service on behalf of our clients that increases THEIR value proposition and brand reputation.”
Rick has built and lead Service Teams for such notable industry leaders such as Sun Microsystems, IBM (NULOGIX), DecisionOne and Customer Engineering Services. Rick’s most recent role was the President of 1272 Services Consulting, where the focus was helping service organizations with service revenue growth initiatives.
Rick did start his career as a Field Service Technician when 24k was a lot of CPU storage, and 2.1 meg was a LOT of disc storage!
Why Choose Us
Coast to Coast Technical Services provides valuable services to a variety of the largest companies in Canada. Let us help your organization reach its full potential.
- When you work with us, you can count on personalized, one-on-one service every step of the way.
- We stand by our values. We care deeply about the people and organizations we serve. We never stray from our uncompromising standards.
- We are a team of skilled professionals with decades of combined project management expertise.
- We’re proud of the company we keep. Multiple Fortune 500 companies trust us to help them achieve their service goals.
